What is the WooCommerce Facebook Chatbot?
WooCommerce Facebook Chatbot is a useful plugin that creates a specific Facebook Chatbot on your WooCommerce Store. The Facebook Chatbot can chat with your customers, respond to particular questions, and provide suggestions about your WooCommerce as you want. The plugin also provides users with many tools to create the conversation flow between the Chatbot and the customers. The Customers now can receive the information and buy the products on your WooCommerce with the Facebook Chatbot service online 24/7.
Fixed actions are necessary for all conversation on Facebook Messenger. They are available in the plugin such as get started, default answer, after add to Cart, after remove items. Moreover, you can program and customize the automatic response to these fixed actions by adding the available elements.
The Facebook Chatbot answers can integrate with the blocks to make it more flexible and satisfy exact needs. In addition, you can create your own blocks by using the basic elements.
The users just need to add the popular questions from the customers and the answers for those questions by using the various elements once time. After that, whenever the customers ask about these questions, the Facebook chatbots will answer automatically as programmed.
The persistent menu is always displayed to the Customers when they chat on Facebook Messenger. You can create a specific persistent menu for your store on WooCommerce. Customization of the persistent menu helps the chatbot system to become more professional.
The plugin provides a lot of elements such as text, video, typing, images, video, redirect, quick reply, stop live chat, the product that helps you to create the most flexible responses for the Facebook Chatbots. By using the basic element, the chatbot can interact with people through texts, videos, images and buttons of call-to-action…
Customer information saving
The plugin can create some responses for the Facebook Chatbot, which can automatically collect the information from the customer like name, gender, phone number, email address, home address, shipping address… and save it.
/** 2.1.0 - 2021.09.07 **/ - Updated: New app submit guide - Updated: Remove blocks feature